My personal advice is, don’t settle. So how can I get the complaint form? If you bank with Revolut, watch out for similar texts and never click on links within messages. Just got back from another trip, another 50 or so card transactions, all of them successful, no issues at all, FX money saved. Try social media.But it says that you are Revolut staff in this threadHi I have been trying to access my account for over a month now and it wont let me access so I can talk to a live agent to get this sorted. You can talk to them directly on Twitter, for example.I am so sorry Frank I misunderstood your message to someone else and thought you were staff. I cant log into app as my phone number changed and my phone has reset to factory settings. What’s going on?KYC should not take 3 days with no option of communication or even making a complaintI get paid 8$ per character written.
I will absolutely cut this comany down in all future interactionsRevolut’s been working flawlessly for me. 1 Like.
How can I file a complaint? Regards Maria TuckerBut it says that you are Revolut staff in this threadWhere? For each post I submit, a king size pepperoni pizza is delivered to my home. It has not yet responded to our questions.We have also suggested to Revolut that it should warn customers about the dangers of these specific attacks.A spokesperson for Revolut told us: ‘Revolut takes the protection of all our customers extremely seriously. We know how stressful these situations can be for customers and do everything possible to help victims of fraud retrieve their funds.’Remember, Revolut will never ask you to share your login details, one-time password or ask you to install anything on your phone.
Revolut Team perfectly understands how financial matters are important to our users and we treat them with a high level of care and accuracy to meet all expectations. I’ve tried here.Hi there. What’s the ETA on that? Your account is now permanently deactivated.
The Revolut Team. Don’t accept “KYC takes 3 days and we won’t answer meanwhile” as a definitive answer. My Icon just happens to be blue. We use cookies to allow us and selected partners to improve your experience and our advertising. You do appreciate this is my business account.
Shocking, and I think it might be violating regulations.That less than 35 minutes have elapsed from your previous communication. que dois je faire merci ?? I really need to speak to someone in customer services as my payment card got stolen, I have money on my Revolut card I can’t access. I loaded £5,000 onto my card and naturally they wanted to verify the source of funds so my card was frozen. I am sorry that this is the case, but under certain circumstances, we have to make these difficult decisions.At this moment we do require you to transfer or withdraw any remaining funds from your account as soon as possible. And it’s “up to”. For any other enquiries please visit this page or contact us via the in-app chat. For further help please take a look at the ... affiliato March 23, 2020, 11:10am #13. this is seriosuly crazy, why dont they have at least an email to communicate with them?, im needing help and during these virus times when needing access to your account you dont have the option to wait 1 week to get a respons . Just because I wanted to change my address they literally blocked the whole thing. I just can’t help you in any way.May I again recommend social media. Complaints page says: “Revolut warrants that your complaint will be heard and addressed fairly, and in the quickest and most efficient manner” This is risible. As I can see your query has been escalated to our compliance queue, which is better suited to help you with your request. Would you have a phone number pls?Just because it always works for you is no reason to attack others who get less than good service.
Why can’t my problem be resolved?Not excusing it in any way. after receiving text messages apparently from Revolut. now i cant access my account or do anything, and not contact revolut.
You can understand more and change your cookies preferences Which? Aware that these emails can be dangerous, he searched for a Revolut number on Google and called the number provided to confirm its authenticity.The person he spoke to said he could confirm his identity digitally there and then. What’s your affiliation with the company?
Can anyone give me an email address for customer service? What is the problem. How can I file a complaint?
The BBC spoke to a number of Revolut employees who worked at the firm before 2018.
You bunch of useless people. I’m told it’s been escalated. After investigating the incident, Revolut has reimbursed him in full.Which? This is not WhatsApp. Yes, I sent an email to feedback but I didn’t t receive any reply. In the second half of 2018 144 Revolut customers and fewer than 30 Monzo users complained to the Fos.
In this age of technology, everyone and everything works together with everything and everyone else.
Please tell me HOW to get through to A PERSON to deal with thisThis is a farce - I’m in a similar situation and for a FINANCIAL SERVICES company to not provide human support is ridiculous - I’ve wasted 6 hours on my honeymoon trying to access my money to no avail!!! What exactly are the certain circumstances?? Any funds that continue to arrive into your account will automatically be rejected and sent back to the sender.